HP/Palm: Palm Pre available to ALL. If I outright by a pre I should beable to activate it. I bet you can get iPCS to activate it. My wife has a instinct on sero. Has anyone been able to find out if the new Palm Pre coming out for sprint will be able to be purchased and activated by old sero plan users??
Amen to the 4900, best signal ever! Ronboy i feel your pain. I went through 12 pres i think? Given i lost 4 (shaped like a skipping stone, slipps right outta the pocket!) but didnt have problems with the new phones, and had 1 perfectly functional refurb. The rest sucked. Got one refurb that showed up in 2 pieces, 1 that was still activated on someone elses account, numberous that would not turn on, just doa, stuck in headset from the git go.
My issue is with sprint not palm. They sent me a pixi free of charge, did not affect my upgrade, or contract which is cool i guess, but i have hundreds invested into the platform, the pixi cant play the $100 in games i purchased for the pre, all the apps i have purchased for webos in general exceed $200 just on 1 line and i have 4 webos phones. If sprint doesnt offer the pre3 i will go to who has it, period, saving 10 or 20 a month doesnt seem like much when i have that to throw in there.all parties had statements that they were working to increase quality level of refurbs, well its been a year! If I worked for Sprint I'd be able to answer that, Ron (uh, on second thought, just ignore that). All I did was call into Customer Service (*2) and told them I'd like to change from SERO to SERO Premium so I could put my Pre on the plan. The CSR told me I would need to speak to the Employee Plans* people, since I was SERO, and transferred me.
The CSR at Employee Plans understood SERO and all the details and simply set me up without hassle. Hopefully once you got to the folks who actually handle SERO plans you would get the correct information and actions, too. If not, come back here and see if Claudia can direct you or get you help. * That's what I remember it being, or at least something very much like that. Ok Tom, I've upgraded my Sero 500 plan to Sero Premium 500 for $40! It will take effect in my next pay period! I have one added bonus though!
My unlimited calling at 5 PM is still in effect! I get to keep it! This option was something that I bugged and pestured Sprint about when I first bought my Sero Plan four years ago! They were in the process of getting rid of 5 PM unlimited calling to land lines at the time! So I get to keep it! I have a issue now with the windows 7 phone.
Sprint is trying to make me pay the extra $10 on my plan if I upgrade to it but it's not a 4G phone and it's not on the list of phones that require the $10 charge! What do you think! I'm still going to activate my Palm Pre though and see what gives!
It's an old sticky, but I'll add my own experience since it significantly changes what's here. I had been on the SERO plan for over 2 years - I was eligible for upgrade but hadn't because that would have entailed signing a new contract and losing SERO pricing. In August 2010, I bought a used Sprint Pre from Ebay and called to activate it. (The month prior, I had activated a Centro on my wife's identical plan without a problem.) The Sprint rep told me that I wouldn't be able to activate the Pre without upgrading to a plan costing twice as much. The only additional benefit was unlimited talk minutes, which wasn't really a benefit as I'd never gone over the 500 minutes I had with the SERO plan. I told the rep I'd have to think it over, figuring I'd re-sell the Pre and buy a Centro.
At this point, the rep said that in October they were adding the Pre to the list of SERO-capable phones, but that there would be an extra $10/month charge. I held on to my Pre for two months, and on October 2, activated it on my SERO plan without issue. Witech Chrysler Software. As warned, my bill went up by $10/month, but paying $39/month beats $59/month. It's an old sticky, but I'll add my own experience since it significantly changes what's here. I had been on the SERO plan for over 2 years - I was eligible for upgrade but hadn't because that would have entailed signing a new contract and losing SERO pricing.
In August 2010, I bought a used Sprint Pre from Ebay and called to activate it. (The month prior, I had activated a Centro on my wife's identical plan without a problem.) The Sprint rep told me that I wouldn't be able to activate the Pre without upgrading to a plan costing twice as much. The only additional benefit was unlimited talk minutes, which wasn't really a benefit as I'd never gone over the 500 minutes I had with the SERO plan. I told the rep I'd have to think it over, figuring I'd re-sell the Pre and buy a Centro. At this point, the rep said that in October they were adding the Pre to the list of SERO-capable phones, but that there would be an extra $10/month charge. I held on to my Pre for two months, and on October 2, activated it on my SERO plan without issue. As warned, my bill went up by $10/month, but paying $39/month beats $59/month.